Frequently Asked Questions
Find answers to common questions about our industrial equipment and services
Do you provide replacement parts for your equipment?
Yes, we stock a comprehensive range of replacement parts for all TMG Industrial products to ensure long-term reliability and minimal downtime.
Does the equipment require assembly upon delivery?
Most of our larger items, such as storage shelters and automotive lifts, are shipped in crates and require some assembly. Detailed manuals are included with every purchase.
Are your products covered by a warranty?
All TMG Industrial products come with a standard one-year limited warranty covering defects in materials and workmanship under normal use.
Can I arrange for a local pickup?
Yes, we offer local pickup at our regional distribution centers. Please select the 'Local Pickup' option at checkout or contact our support team for arrangements.
Do you offer technical support for installation?
Our technical support team is available via phone and email to guide you through installation processes and troubleshoot any operational issues.
Are your storage shelters rated for specific snow or wind loads?
Our shelters are designed for durability, but ratings vary by model. Please check the specific product specifications for wind and snow load tolerances.